Brand Overview
Joker’s Jewels is an online casino brand that offers a wide range of slot games to its players. The website is owned and operated by Joker’s Jewels Casino Ltd, a company registered in Malta under the laws of this Try Joker’s Jewels at jokersjewels.games jurisdiction. According to their about page, Joker’s Jewels was established in 2018 with the aim of providing a unique gaming experience for players worldwide.
The casino has managed to attract a significant number of players since its inception and boasts a reputable customer base. As is typical of online casinos, Joker’s Jewels has a diverse team working behind the scenes to ensure that players have an enjoyable experience on their platform. The company operates under a license granted by the Malta Gaming Authority (MGA), which ensures compliance with strict regulations and adherence to responsible gaming practices.
Registration
To begin playing at Joker’s Jewels, potential customers must first register for an account. This involves providing basic information such as name, email address, phone number, date of birth, and residential address. The casino also requires players to choose a username and password to secure their account.
Players must be at least 18 years old (or the legal age in their jurisdiction) and have access to the necessary hardware and software to play games on the website or mobile application. Joker’s Jewels uses an automated verification process for identity, known as Know Your Customer (KYC), which involves uploading a copy of identification documents, such as a passport or driver’s license.
Once registered, players can explore various features and options within their account settings, including updating personal information, setting deposit limits, and accessing withdrawal history. Joker’s Jewels also allows for multiple accounts to be created using different currencies, though each account must adhere to the casino’s standard terms and conditions.
Account Features
Players who sign up with Joker’s Jewels can access a variety of features within their online account. Each player is assigned an exclusive user ID that can be used to log into the website or mobile app, as well as claim bonuses and view transaction history.
Among these features are:
- Profile editing: Players can edit personal details, change password, and manage deposit limits.
- Account settings: Options for setting withdrawal notifications and opting out of marketing materials are available in this section.
- Transaction history: A record of deposits, withdrawals, wins, and losses is maintained within the account.
The platform also has an online messaging system that allows players to communicate directly with customer support agents. Furthermore, Joker’s Jewels offers a rewards program for its loyal customers, where points can be redeemed against various prizes or services offered by the casino.
Bonuses
New players at Joker’s Jewels are greeted with an attractive welcome bonus offer that matches their first deposit up to €1000. To claim this promotion, users must wager a minimum of 35 times the bonus amount on any games before withdrawing funds.
Regular promotions and tournaments take place throughout the month, such as free spins for specific slot machines or rewards points earned through participation in events like high-stakes blackjack tables.
Payments
Joker’s Jewels accepts numerous payment methods to accommodate international players. Players can deposit using credit cards (Visa, Mastercard), e-wallets (Skrill, Neteller), or digital currencies (BTC). For a comprehensive list of accepted methods and any relevant fees associated with them, the player should consult the casino’s terms.
Deposits are processed instantly, allowing users to start playing immediately after making their payment. Withdrawal requests typically take 24-72 hours for processing before funds become accessible via various payment channels.
Withdrawals
The withdrawal process begins upon submitting a request through the player’s account settings, following which the casino team reviews and confirms receipt of the application. The time taken to receive withdrawals varies depending on factors such as:
- Method chosen (electronic transfer or e-wallet)
- Bank account availability
- User identity verification
According to Joker’s Jewels’ website, no additional fees are incurred upon withdrawing funds.
Games
Joker’s Jewels features an impressive collection of slot machines from renowned software providers like NetEnt and Microgaming. Among their most popular games is the progressive jackpot series "Mega Moolah" by Microgaming. The casino also offers a selection of live dealer games, such as roulette, blackjack, baccarat, and poker.
Some other notable features of Joker’s Jewels’ gaming library include:
- Unique bonus features
- High-quality graphics and sound effects
- Multiple game variations (e.g., different languages or gameplay modes)
- New releases added regularly
Categories
Joker’s Jewels categorizes games based on genre to facilitate navigation. These categories include slots, live casino games, table games, video poker, scratch cards, and arcade. This organizational approach helps users quickly locate their preferred game type.
Players who prefer more variety can filter results further by choosing a specific provider or selecting from a range of subcategories available under main game types (e.g., new slots).
Providers
Joker’s Jewels sources its games exclusively from prominent providers such as:
- NetEnt
- Microgaming
- Quickspin
- Play ‘N Go
Their partnerships with these high-profile brands ensure a consistently diverse and engaging experience for players, as well as consistent game quality.
Mobile Version
A mobile-friendly version of Joker’s Jewels’ website has been designed to facilitate easy access on various handsets. Players can explore games, manage their accounts, or get in touch with support without having to download an app from the Apple App Store or Google Play Store.
The mobile adaptation features streamlined navigation and clear text for a seamless user experience across different operating systems (iOS, Android) and device screen sizes.
Security
Joker’s Jewels prioritizes player security through various means:
- 128-bit SSL encryption: Secure data transmission between the player and website is ensured via an HTTPS connection.
- PCI compliance: The payment processing system adheres to standards defined by Payment Card Industry (PCI) Security Standards Council, protecting sensitive financial information from unauthorized access.
This ensures that player details and transactions remain safe at all times during gameplay.
License
Joker’s Jewels operates under a license issued by the Malta Gaming Authority. This governing body monitors adherence to responsible gaming practices and maintains strict regulations concerning:
- Data protection
- Identity verification procedures
- Self-exclusion options
The license serves as assurance that Joker’s Jewels respects player rights, upholds fair conduct in online operations, and holds necessary safeguards against issues like money laundering or identity theft.
Support
Customer support at Joker’s Jewels is accessible via the following channels:
- Live Chat: Users can initiate a conversation with agents who will answer questions promptly.
- Email Support: Players are encouraged to email their queries to receive assistance within 24 hours.
- Contact Form: A dedicated form for submitting feedback, suggestions, or complaints allows users to communicate anonymously.
While it does not appear as if Joker’s Jewels is available on social media platforms like Facebook or Twitter, the website recommends contacting them using one of these methods in case of account-related concerns.